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Telephone Fraud Checklist |
- Read your monthly statement carefully to ensure you are billed only for the services you requested.
- Safeguard your wireless account information and shred your billing statements before throwing them away.
- Don't leave your wireless phone in a car or unattended for an extended period of time.
- Review your owner's manual and/or user guide for instructions on securing your device when not in use.
- Change your voicemail password frequently.
- Respond with caution to any telemarketing or sweepstakes offers that may be tied to your telecommunications services and sound too good to be true.
- Arrange a call-back to the telemarketer’s phone number if they are requesting personal information.
- Remember, telephone technicians never ask customers to participate in a testing procedure and can conduct telephone line tests without the customer’s assistance.
- Simply hang up or delete a message if someone calls and asks you to dial numbers.
- For collect calls ask the operator to have the person placing the collect call speak his/her name, instead of allowing the operator to say the name of the person placing the call.
- Memorize your calling card number and avoid sharing your calling card number with others.
- Be aware of people loitering around pay phones and shield the keypad with your hand while entering your number.
- Avoid giving your calling card number to someone who calls you and asks you for your number.
- Report a lost or stolen calling card immediately.
- For overall calling card protection, Qwest recommends treating calling cards the same as you would any credit card.
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